Privacy Policy

Effective as of: July 01, 2025      Last Updated: July 01, 2025

This Privacy Policy (“Policy”) explains how Evelyn Vapes (“EV,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our website, purchase from our store, or interact with our services.

By accessing or using our website, you consent to the data practices described in this Policy. If you disagree, please refrain from using our website.

1. Information We Collect

We collect several types of personal and non-personal information:

A. Information You Provide to Us

  • Account Information: Name, email address, shipping and billing address, phone number, and password.
  • Order Details: Items purchased, purchase amount, payment method (via a secure third-party processor).
  • Age Verification Details: Government-issued ID and/or data collected via AgeChecker.net. These details are not stored on our servers. For more information, read our age verification policy.
  • Customer Support Interactions: Email/chat correspondence, submitted queries.
  • Newsletter Signup: When you opt into the Evelyn Circle or blog updates.

B. Information Automatically Collected

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent, clickstreams, referring URLs.
  • Cookies and Tracking Tools: Refer to our Cookies Policy for details.

C. Third-Party Data

  • AgeChecker.net, payment gateways (such as Stripe and PayPal), analytics tools (e.g., Google Analytics), and email marketing platforms (e.g., Klaviyo) may collect and transmit data necessary for compliance, marketing, and order fulfillment purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders.
  • To verify your age and ensure compliance with legal regulations
  • To provide customer support and service updates
  • To send marketing emails, promotions, and restock alerts (with your consent)
  • To improve website performance, user experience, and product offerings
  • To detect, prevent, and address fraud or security issues
  • To comply with legal obligations or law enforcement requests

3. How We Share Your Information

We do not sell your data. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, AgeChecker.net, and email marketing platforms.
  • Legal Compliance: Government, regulators, or law enforcement if legally required.
  • Business Transfers: In case of a merger, acquisition, or business sale.

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

4. Age Restrictions

We do not knowingly collect data from individuals under the age of 18. All orders are subject to mandatory age verification through AgeChecker.net. If you believe a minor has provided personal data, please get in touch with us immediately at [email protected].

5. Your Rights & Choices

Depending on your location (e.g., California or the EU), you may have the following rights:

  • Right to Access – Know what data we hold about you.
  • Right to Correction – Request updates to inaccurate information.
  • Right to Deletion – Request that we delete your data (subject to applicable legal retention requirements).
  • Right to Object or Restrict – Opt out of certain data uses.
  • Right to Data Portability – Receive a copy of your data in a structured format.
  • Right to Withdraw Consent – Unsubscribe or opt out of marketing at any time.

You may exercise these rights by contacting us at [email protected].

6. Marketing Communications

If you subscribe to our newsletter or marketing campaigns (like the Evelyn Circle), we may send you product updates, promotions, and blog content. You can opt-out anytime using the unsubscribe link in the email.

7. Data Security

We implement industry-standard encryption, secure checkout gateways, and strict access controls to safeguard your data. While no system is 100% secure, we take all reasonable precautions to protect your information.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy — including legal, accounting, or reporting requirements.

9. International Users

If you are accessing our services from outside the United States, please note that your data may be processed in the U.S., where privacy laws may differ from those in your country.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to read their policies.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please don’t hesitate to get in touch with us at:

📧 [email protected]

📬 Or use the Contact Form on our website.